Terms of Use

TERMS OF USE

Effective Date: 28 September 2026
Last Updated: 28 September 2026

These Terms of Use (“Terms”) govern your access to and use of this website, together with the related web applications, mobile applications, software, platforms, features and services made available by Fuelventa Technologies Limited (“Fuelventa”, “Company”, “we”, “us” or “our”) (collectively, the “Platform”).

By accessing, browsing, registering on, or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms, our Privacy Policy, and any other terms, policies, or guidelines expressly incorporated into these Terms.

If you do not agree to these Terms, you must not access or use the Platform.

1.About the platform

1.1Purpose

1.1.1Fuelventa operates a technology platform designed to connect and coordinate participants across the downstream energy and fuel-commerce value chain, including filling stations, depots, refineries, logistics operators, inventory sponsors, customers, employees and other authorised participants.

1.1.2The Platform may facilitate or support activities including:

a.station and forecourt operations;

b.shift management and handovers;

c.sales and transaction recording;

d.cash collection, reconciliation and disposition;

e.inventory management and stock monitoring;

f.depot ordering and fulfilment;

g.fuel restocking;

h.logistics, haulage and delivery coordination;

i.inventory funding and fuel-cycle sponsorship;

j.wallets, funding, withdrawals, payouts and settlement records;

k.employee, attendance and payroll administration;

l.KYC, KYB, entity management, and compliance workflows;

m.operational reporting, analytics and dashboards;

n.market news, pricing and other energy-market intelligence; and

o.other technology-enabled services introduced by Fuelventa from time to time.

1.2Technology Platform

The Platform is primarily a technology, workflow, information and coordination infrastructure. Except where expressly stated otherwise in a separate written agreement, Fuelventa does not itself:

a.purchase or sell petroleum products on behalf of users;

b.guarantee the performance of any station, depot, refinery, logistics operator, inventory sponsor or other participant;

c.guarantee the availability, quantity, quality or timely delivery of any fuel or other product;

d.guarantee the repayment or return of any funding or sponsorship;

e.guarantee any projected return, accrual, profit or yield;

f.act as an insurer or guarantor of any transaction;

g.assume responsibility for the underlying commercial relationship between users; or

h.become a party to an underlying transaction merely because the transaction is initiated, recorded, coordinated or monitored through the Platform.

1.3Separate Agreements

1.3.1Certain services or transactions may be subject to additional terms, subscription agreements, sponsorship agreements, funding terms, logistics agreements, service agreements, order terms or other contractual arrangements.

1.3.2Where such additional terms apply, they shall form part of the contractual framework governing the relevant service or transaction.

1.3.3If there is a conflict between these Terms and a specific written agreement entered into between you and Fuelventa, the specific written agreement shall prevail to the extent of the conflict.

2.Eligibility and authority

2.1Eligibility

You may use the Platform only if:

a.you are at least 18 years old;

b.you have the legal capacity to enter into binding contracts;

c.you are authorised to act for yourself or the organisation you represent; and

d.your use of the Platform is lawful in the jurisdiction applicable to you.

2.2Corporate and organisational users

Where you access the Platform on behalf of a company, partnership, business, station, depot or other organisation, you represent and warrant that you have authority to bind that organisation.

The organisation shall be responsible for:

a.the conduct of its authorised users;

b.maintaining appropriate user permissions;

c.ensuring the accuracy of information submitted through the Platform; and

d.all transactions and instructions made through authorised accounts.

2.3Verification

Fuelventa may require users to provide information and documentation for identity verification, business verification, KYB, compliance, risk management or other legitimate purposes.

You agree that all information supplied to Fuelventa shall be accurate, complete, current and not misleading.

Fuelventa may refuse, suspend or terminate access where verification requirements are not satisfactorily completed.

3.Account registration and security

3.1Account

3.1.1Certain Platform functions may require you to create an account.

3.1.2You are responsible for ensuring that information associated with your account remains accurate and current.

3.2Credentials

3.2.1 You are responsible for maintaining the confidentiality of:

a.usernames;

b.passwords;

c.authentication codes;

d.access tokens;

e.PINs; and

f.other account credentials.

3.2.2 You must not disclose your credentials to unauthorised persons.

3.3Account Activity

3.3.1 You are responsible for all activity conducted through your account unless you can demonstrate that the activity resulted from unauthorized access not caused by your failure to maintain appropriate security. You must immediately notify Fuelventa if you suspect:

a.unauthorised access;

b.compromise of credentials;

c.fraudulent activity; or

d.any other security incident affecting your account.

3.4Access Permissions

3.4.1Where the Platform provides role-based access, administrators are responsible for assigning appropriate permissions and promptly revoking access when a user’s authority ceases.

3.4.2Fuelventa may rely on instructions submitted through an account by an appropriately authorised user.

4.Acceptable use

4.1You agree to use the Platform only for lawful and legitimate business purposes.

4.2You must not:

a.use the Platform for unlawful, fraudulent or deceptive activities;

b.impersonate another person or organisation;

c.submit false, misleading or fraudulent information;

d.manipulate sales, inventory, funding, settlement or operational records;

e.interfere with audit trails or attempt to conceal transactions;

f.upload malicious software, viruses or harmful code;

g.attempt to gain unauthorised access to any account, system or data;

h.circumvent security, authentication or access controls;

i.reverse engineer, decompile or disassemble the Platform except to the extent expressly permitted by applicable law;

j.scrape, copy or systematically extract Platform data without Fuelventa’s written consent;

k.use automated systems to access the Platform in a manner that could impair its operation;

l.use the Platform to facilitate money laundering, fraud, sanctions evasion or other unlawful financial activity;

m.use the Platform in connection with the unlawful sale, transportation or distribution of petroleum products;

n.upload documents or information belonging to another person without lawful authority;

o.interfere with another user’s access to the Platform; or

p.use the Platform in a manner that may expose Fuelventa or its users to regulatory, legal, security or reputational risk.

5.Fuel, inventory and commercial transactions

5.1User Responsibility

5.1.1Users remain responsible for the legality, accuracy and performance of their underlying commercial transactions.

5.1.2Where users use the Platform to order, sell, purchase, transport, store, finance or otherwise deal with petroleum products, each user is responsible for ensuring compliance with all applicable laws, regulations, licences, permits and industry requirements.

5.2Product Quality and Quantity

Unless expressly agreed otherwise in writing, Fuelventa does not warrant:

a.the quality, grade or specification of any petroleum product;

b.the quantity of any product;

c.the availability of inventory;

d.the condition of products;

e.the accuracy of information supplied by another participant; or

f.the suitability of any product for a particular purpose.

5.3Third-Party Performance

Fuelventa is not responsible for a user’s failure to:

a.deliver products;

b.accept products;

c.make payment;

d.provide logistics;

e.provide funding;

f.complete settlement; or

g.otherwise perform an underlying transaction.

6.Fuel-cycle funding and sponsorship

6.1Nature of Fuel-Cycle Participation

6.1.1Where the Platform permits users to fund or sponsor fuel cycles, such activity may involve commercial and financial risks.

6.1.2Information presented on the Platform regarding a fuel cycle, including projected returns, accruals, settlement dates, inventory information, transaction history or performance information, is provided for the relevant transaction and does not constitute a guarantee of performance.

6.2No guaranteed return

Unless expressly guaranteed in a separate written agreement signed by Fuelventa, no statement on the Platform shall constitute a guarantee of:

a.principal repayment;

b.profit;

c.interest;

d.accrual;

e.yield;

f.settlement amount;

6.3Independent Assessment

6.3.1Users participating in fuel-cycle funding are responsible for conducting their own assessment of the relevant transaction, counterparty, product, documentation and associated risks.

6.3.2Fuelventa does not provide investment, financial, legal, tax or accounting advice merely by making information available through the Platform.

6.4Regulatory Position

6.4.1Nothing in these Terms shall be interpreted as authorising any activity that requires a regulatory licence or approval unless such licence or approval has been obtained.

6.4.2Fuelventa may modify, suspend or discontinue any funding, wallet, payout or sponsorship feature where it considers this necessary to comply with applicable law or regulatory requirements.

6.4.3Participation is only available where legally permitted and subject to applicable regulatory approvals.

7.Wallets, payments and settlement

7.1Wallets

7.1.1Where the Platform provides wallet functionality, the wallet shall operate only for the purposes and within the parameters specified by Fuelventa.

7.1.2A wallet balance displayed on the Platform represents the balance recorded by the Platform and may be subject to reconciliation, verification, settlement, reversal, adjustment or other applicable processes.

7.2Payment Services

Where payments, transfers, collections or payouts are facilitated through third-party payment providers or financial institutions, those transactions may also be subject to the terms and conditions of the relevant provider.

Fuelventa may use third-party payment, banking or settlement infrastructure to process transactions.

7.3No Unauthorised Use

You must not use a wallet or payment function:

a.to receive or transfer funds for an unlawful purpose;

b.to conceal the source or destination of funds;

c.to facilitate fraud or money laundering;

d.on behalf of an undisclosed third party; or

e.in violation of applicable financial, tax, anti-money laundering or sanctions laws.

7.4Reconciliation

Fuelventa may reconcile, correct or adjust records where an error, duplicate transaction, chargeback, reversal, failed payment, fraud event or other discrepancy is identified.

8.Orders, logistics and haulage

Where the Platform facilitates the coordination of orders and logistics:

a.users remain responsible for the accuracy of orders and delivery instructions;

b.logistics operators remain responsible for their vehicles, drivers, licences, insurance, safety obligations and regulatory compliance;

c.users are responsible for ensuring that loading and delivery arrangements comply with applicable law;

d.Fuelventa does not guarantee delivery times unless expressly agreed in writing;

e.proof of loading, delivery evidence, confirmations or digital records may be used to document transactions but do not, by themselves, constitute a guarantee of the underlying transaction; and

f.disputes concerning product quantity, quality, loss, delay, damage or delivery shall ordinarily be resolved between the relevant contracting parties unless Fuelventa has expressly assumed responsibility for the matter.

9.Market information and intelligence

9.1The Platform may display market news, petroleum prices, market indicators, reports, commentary and other industry information.

9.2Such information may originate from third parties and may be delayed, incomplete, estimated or subject to change.

9.3Market information is provided for general informational purposes only and must not be relied upon as a substitute for independent commercial, financial, legal, tax or investment advice.

9.4Fuelventa does not warrant the accuracy, completeness, timeliness or suitability of third-party market information.

10.Data, records and audit trails

10.1 Operational Records

The Platform may generate records concerning transactions, approvals, inventory movements, orders, payments, user actions, deliveries, reconciliations and other activities.

These records may be maintained for operational, security, compliance, audit and dispute-resolution purposes.

10.2Electronic Records

Subject to applicable law, electronic records, confirmations, logs, timestamps, approvals and other Platform-generated records may constitute evidence of activity undertaken through the Platform.

10.3User Data

You remain responsible for ensuring that information uploaded or submitted by you is accurate and that you have the necessary rights and lawful authority to provide such information.

11.Personal data and privacy

11.1Fuelventa may collect and process personal data in connection with the Platform. Such processing shall be governed by Fuelventa’s Privacy Policy, which forms part of these Terms.

11.2Fuelventa shall process personal data in accordance with applicable data-protection laws,

12.Intellectual property

12.1Fuelventa Ownership

Except for User Content and third-party materials, all intellectual property rights in and relating to the Platform are owned by or licensed to Fuelventa. This includes:

a.software;

b.source and object code;

c.databases;

d.interfaces;

e.designs;

f.trademarks;

g.logos;

h.graphics;

i.documentation;

j.workflows;

k.reports and analytics;

l.Platform architecture; and

m.all improvements and derivative works.

12.2Limited Licence

Subject to these Terms, Fuelventa grants you a limited, non-exclusive, non-transferable and revocable licence to access and use the Platform for your authorised internal business purposes. No ownership rights are transferred to you.

12.3Restrictions

You must not copy, reproduce, modify, distribute, sell, license, lease or commercially exploit any part of the Platform except as expressly permitted by Fuelventa.

13.User content

13.1User Content

“User Content” means information, records, documents, photographs, transaction data, business information and other materials submitted to the Platform by or on behalf of a user.

13.2 Ownership

As between Fuelventa and the user, the user retains ownership of its User Content.

13.3Licence to Fuelventa

You grant Fuelventa a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, transmit and otherwise use User Content to the extent reasonably necessary to:

a.provide the Platform;

b.process transactions;

c.maintain audit trails;

d.provide customer support;

e.perform analytics and reporting;

f.maintain security;

g.comply with legal obligations; and

h.improve and operate the Platform.

Fuelventa shall not sell confidential User Content to third parties except as expressly permitted by the applicable agreement or law.

14.Confidentiality

14.1Information exchanged through the Platform may include commercially sensitive information, including:

a.sales volumes;

b.inventory levels;

c.pricing;

d.customer information;

e.funding information;

f.business performance;

g.transaction records;

h.operational information; and

i.proprietary business processes.

14.2Each user shall take reasonable measures to protect confidential information belonging to other users and shall use such information only for the purpose for which it was disclosed or made available.

14.3Where the parties have entered into a separate confidentiality agreement, that agreement shall govern confidentiality obligations to the extent of any inconsistency.

15.Third-party services

15.1The Platform may integrate with or provide access to third-party services, including payment providers, banks, mapping services, communications providers, identity-verification services, cloud infrastructure providers, market-data providers and other technology providers.

15.2Fuelventa does not control third-party services and is not responsible for their independent acts, omissions, availability, security or terms.

15.3Your use of third-party services may be subject to additional terms imposed by the relevant third party.

16.Platform availability

16.1Fuelventa will use reasonable efforts to maintain the availability and functionality of the Platform. However, the Platform may occasionally be unavailable or restricted because of:

a.scheduled maintenance;

b.software updates;

c.security incidents;

d.infrastructure failures;

e.telecommunications failures;

f.third-party service interruptions;

g.cyberattacks;

h.regulatory requirements;

i.force majeure events; or

j.circumstances outside Fuelventa’s reasonable control.

16.2Fuelventa does not guarantee uninterrupted, error-free or continuously available access.

17.Disclaimers

17.1To the maximum extent permitted by applicable law, the Platform is provided on an “as available” and “as is” basis. Fuelventa does not warrant that:

a.the Platform will always be available;

b.the Platform will be error-free;

c.information supplied by other users will be accurate;

d.every transaction will be completed;

e.inventory records will always be accurate;

f.market information will be accurate or current;

g.the Platform will satisfy every user’s requirements; or

h.use of the Platform will produce any particular commercial or financial result.

17.2Users remain responsible for independently verifying information that is material to their commercial decisions.

18.Limitation of liability

18.1To the maximum extent permitted by applicable law, Fuelventa shall not be liable for any indirect, incidental, special, consequential or punitive loss arising from or relating to:

a.use or inability to use the Platform;

b.loss of profits, revenue or anticipated savings;

c.loss of business opportunity;

d.loss of goodwill;

e.loss arising from a user’s transaction with another user;

f.failure or delay by a third-party service provider;

g.unauthorised access caused by the user’s failure to protect its credentials; or

h.loss arising from information supplied by another user.

18.2Subject to applicable law, Fuelventa’s aggregate liability arising from a user’s use of the Platform shall not exceed the total fees actually paid by that user to Fuelventa for the Platform during the three (3) months immediately preceding the event giving rise to the claim.

18.3Nothing in these Terms shall exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

19.Indemnity

You agree to indemnify and hold harmless Fuelventa, its directors, officers, employees, affiliates, contractors and service providers against claims, liabilities, losses, damages, costs and expenses arising from:

a.your breach of these Terms;

b.your unlawful use of the Platform;

c.your violation of applicable law;

d.your User Content;

e.your transactions with another user;

f.your infringement of third-party intellectual property rights;

g.fraudulent or unauthorised activity conducted through your account; or

h.your violation of the rights of another person.

20.Suspension and termination

20.1Fuelventa may suspend, restrict or terminate your access to the Platform where:

a.you breach these Terms;

b.you provide materially false information;

c.your account presents a security, fraud, compliance or legal risk;

d.required verification is not completed;

e.continued access may expose Fuelventa or another user to legal or regulatory risk;

f.you engage in prohibited activity;

g.you fail to pay applicable fees; or

h.suspension is reasonably necessary to protect the Platform or its users.

20.2Where reasonably practicable, Fuelventa may provide notice before suspension or termination.

20.3Termination shall not affect rights or obligations accrued before termination.

21.Fees and subscriptions

21.1Certain Platform features may be subject to subscription fees, transaction charges or other fees.

21.2Applicable fees shall be communicated through the Platform, a quotation, order form, subscription agreement or other applicable commercial document.

21.3Unless otherwise agreed:

a.fees are payable when due;

b.taxes and applicable governmental charges may be added where required;

c.Fuelventa may change fees prospectively upon reasonable notice; and

d.failure to pay applicable fees may result in suspension of relevant services.

22.Compliance with law

22.1Each user is responsible for complying with all laws and regulations applicable to its activities, including, where relevant:

a.petroleum and downstream-sector regulation;

b.company and commercial laws;

c.tax laws;

d.anti-money laundering requirements;

e.anti-bribery and corruption laws;

f.sanctions and restricted-party requirements;

g.employment laws;

h.transportation and haulage requirements;

i.environmental and health and safety requirements;

j.data-protection laws; and

k.applicable licensing and permit requirements.

22.2Use of the Platform does not relieve any user of its regulatory responsibilities.

23.Anti-fraud and anti-money laundering

23.1Fuelventa may conduct risk-based monitoring and verification of transactions and accounts.

23.2Fuelventa may:

a.request additional information;

b.delay or restrict transactions;

c.suspend accounts;

d.refuse transactions;

e.conduct investigations; and

f.make disclosures to competent authorities where required or permitted by law.

23.3Users shall cooperate with reasonable compliance requests.

24.Changes to the platform

24.1Fuelventa may modify, add, remove or discontinue Platform features from time to time.

24.2Where a material change substantially affects a paid service, Fuelventa will endeavour to provide reasonable notice where practicable.

24.3Continued use of the Platform after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.

25.Changes to these terms

25.1Fuelventa may update these Terms periodically.

25.2The updated version shall be posted on the Platform with an updated “Last Updated” date.

25.3Where a change materially affects your rights or obligations, Fuelventa may provide additional notice through the Platform, email, or other reasonable means.

26.Force majeure

Fuelventa shall not be liable for delay or failure in performing its obligations to the extent caused by circumstances beyond its reasonable control, including:

a.natural disasters;

b.war;

c.terrorism;

d.civil unrest;

e.epidemics or pandemics;

f.governmental action;

g.regulatory intervention;

h.power or telecommunications failures;

i.cyberattacks;

j.failures of banking or payment infrastructure;

k.industrial disputes; or

l.other events beyond Fuelventa’s reasonable control.

27.Dispute resolution

27.1The parties shall endeavour to resolve any dispute arising from these Terms through good-faith negotiations.

27.2Where a dispute cannot be resolved through negotiation within thirty (30) days, either party may refer the dispute to mediation or arbitration in accordance with the applicable arbitration laws of Nigeria.

27.3Unless otherwise agreed:

a.the seat of arbitration shall be Lagos, Nigeria;

b.the arbitration shall be conducted in English;

c.the tribunal shall comprise one arbitrator; and

d.The arbitrator shall be appointed by agreement of the parties or, failing agreement, in accordance with applicable Nigerian arbitration law.

27.4Nothing in this clause prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction.

28.Governing law and jurisdiction

28.1These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

28.2Subject to the dispute-resolution provisions above, the courts of competent jurisdiction in Nigeria shall have jurisdiction over matters arising from or relating to these Terms.

29.Notices

29.1Notices to Fuelventa may be sent to:

Fuelventa Technologies Limited
11 Barba Street, Ohakwe Road, off Mgbuoba,
Port Harcourt, Rivers State, Nigeria
Email: info@fuelventa.com

29.2Fuelventa may provide notices to users through the email address associated with their account, through the Platform, or by any other reasonable electronic means.

30.Electronic communications

30.1You consent to receiving communications electronically, including:

a.account notifications;

b.transaction confirmations;

c.security alerts;

d.service announcements;

e.billing communications;

f.compliance requests; and

g.other communications relating to your use of the Platform.

30.2Electronic communications may satisfy legal requirements for written communications to the extent permitted by applicable law.

31.No partnership or agency

31.1Nothing in these Terms creates a partnership, joint venture, employment relationship, fiduciary relationship or agency between Fuelventa and any user.

31.2No user has authority to bind Fuelventa or represent that it has authority to do so unless expressly authorised in writing.

32.Assignment

32.1You may not assign, transfer or otherwise dispose of your rights or obligations under these Terms without Fuelventa’s prior written consent.

32.2Fuelventa may assign or transfer its rights and obligations under these Terms in connection with a corporate reorganisation, merger, acquisition, financing, sale of assets or similar transaction.

33.Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

34.Waiver

A failure or delay by Fuelventa to exercise any right or remedy under these Terms shall not constitute a waiver of that right or remedy.

35.Entire agreement

These Terms, together with the Privacy Policy and any applicable subscription agreement, service agreement, Data Processing Agreement, transaction terms or other written agreement expressly incorporated into the contractual relationship, constitute the agreement between you and Fuelventa concerning the relevant Platform services.

36.Contact

For questions, complaints, technical support or other enquiries concerning the Platform, contact:

Fuelventa Technologies Limited
11 Barba Street, Ohakwe Road, off Mgbuoba,
Port Harcourt, Rivers State, Nigeria

Email: info@fuelventa.com
Telephone: +234 814 917 8353

© 2026 Fuelventa Technologies Limited. All rights reserved.